Question:How about night vision in a completely dark room?
Answer: You can see that the video is very clear without any video noise, and you can even clearly see how many beards there are on the cat.

Question:I purchased the samsung 128 evo u3 card. it only fits with the included card adapter. i get "please plug out card" error? what am i doing wrong?
Answer: Hi, we recommend formatting the SD card before use.

Question:Can the video resolution of this camera be adjusted?
Answer:Yes, the video resolution can be adjusted to 4K 30FPS, 2K 60FPS and 1080P 60FPS.

Question:I want to place this in a location over the winter that will have wifi for ~a month on each end of that time. Will I be able to see photos via wifi?
Answer: Of course, you can send pictures to your phone within wifi signal range, so you can view pictures on your phone anytime, anywhere.

Question:Does this unit have a power connector plug for DC ?
Answer: Yes.

Question:Can I connect solar charger?
Answer: Hi, you can connect an external power bank or charging power supply, the input power specification is 6V 2A, the DC hole is 1.35mm inner diameter and 3.5mm outer diameter.

Question:are the night vision lights no-glow, meaning can you see the red leds at night?
Answer: Yes you can. They are not very bright, but they can be seen.

Question:If I put in 8 good quality batteries, how long is it expected to last if placed and left alone on farm? I will weekly download the pics via bluetooth.
Answer: Hi, generally according to the frequency of use of the camera, 8 batteries can be used for 4-8 months. If the camera is frequently triggered to turn on, the battery life will be shortened accordingly.

Question:How about the starlight night vision effect?
Answer:

This is starlight night vision turned on at night, you can see everything around you in color.

1：Which transport methods do you offer?

We have warehouses all over the world, providing DHL Express, USPS, Canada post and other transportation methods.

According to your country, you will be given a relatively close shipping location.

The United States, Canada, France, the United Kingdom, Germany, Italy, Spain, Australia, Japan these countries need 5-10 Business  days to arrive, other countries need 10-20 Business days

Delivery process:The goods will generally be shipped within 1-2days (Business days), you can see the shipping status in your order within 1-2 Business days, and we will also send you an email to remind you that your order has been shipped, and After delivery, a tracking number will be sent to your mailbox。

The countries that campark can deliver to are:United States,United Kingdom，Germany,  Canada，Australia， Ireland, Austria, Belgium, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden ,France, Italy, Spain, New Zealand,Switzerland, Iceland, Norway, Serbia, Ukraine, United Arab Emirates, South Africa ,Hong Kong SAR, Singapore, Malaysia, Philippines, Japan, Mongolia, Russia, Taiwan, Thailand, South Korea, China, New Zealand
2：How can I track my order?

When you complete the purchase, we will provide you with an order number (to send you the order number via email), you can query this website based on this order number at https://t.17track.net Logistics information

3：How much is the shipping cost？

All countries free shipping on orders over $50. For orders less than $50, a $10 shipping fee will be charged.

Note: If you want to buy in bulk, please check the customs policy of your country before buying. We don't include customs clearance and you need to clear it yourself. If the goods are returned because they cannot be cleared, we need to charge the freight for the goods.

Most goods in the United States, Canada, the United Kingdom, France, Italy, Spain and other European regions don't require customs clearance, and will be delivered using local warehouses.

For other countries, please contact us before buying in bulk.

Cancel order refund

If you pay by credit card, we will charge a 3.5% handling fee of the order amount, and then refund the remaining money. Because the bank will take away your 3.5% handling fee.
If you are paying with paypal, we will give you a full refund.

4：How to return the product?

If your goods have quality problems, please contact us at：support@campark.net. and provide your order number.

If there is a problem with the product, you can return it within 30 days, we provide a one-year warranty

If you have any questions, you can request a refund on your paypal or credit card.anytime.

Our goal is to make sure your International buying experience exceeds your expectations. If you have any questions or would like references from our customer base of large institutional, research or university clients, please feel free to contact me anytime at support@campark.net

5：How to cancel an order?
If you want to cancel your order, you can contact: support@campark.net. But please note: if you pay with paypal, we will refund you the full amount.If you pay by credit card, the bank will deduct our handling fee, so we will deduct the 3.5% handling fee and refund you the rest.

Note:

Please fill in your email when ordering!When you place an order, we will send you logistics information to your mailbox.
For logistics, return, product quality, etc., please contact support@campark.net
For cooperation, wholesale accounts, evaluation, etc. please contact Lisa@campark.net