9''Car Stereo Wireless Apple Carplay & Android Auto with 2.5K Dash Cam & 1080P Backup Camera, Mirror Link and GPS

Question: When you use the FM to connect the Carplay, please don't use the same frequency as the broadcast, otherwise the Carplay will be frequency bumping and have no sound.
Answer: you can use the AUX cable to connect the Carplay, which can effectively solve this problem.

Question: Some Android phones may have wireless connection problems because of different brands and system versions. So we offer wired connection for Android phones.
Answer: There has a USB port on the car charger cable, you can connect your Android phone to the USB port by your original phone data cable.

Question: Does the Carplay have built-in GPS navigation?
Answer: The Carplay with Apple car play or Android Auto function, when it is connected to your phone via Bluetooth, you can wirelessly access the music, GPS navigation, messaging, and other functions of your phone.

Question: How to solve FM noise?
Answer:  When you use the FM transmission to connect the Carplay, please don't use the same frequency as the broadcast, otherwise the Carplay will be frequency bumping and have no sound. Connect Carplay with the AUX cable, which can effectively solve this problem.

Question: What is the compatible phone version?
Answer: Since Apple recently released a new version 17.2, the upgrade from 17.1 to 17.2 has caused compatibility issues with Airplay. If you have trouble with screen casting, please reach out to us to get upgrade software.

Question: How does Campark Carplay avoid Bluetooth disconnection？
Answer:  If your car has a Bluetooth car stereo radio system, please turn off the car's Bluetooth and then connect to our car play to use.

Question: How to improve the situation where the bracket falls off?
Answer: After our market research, we have improved the sticky glue on the self-adhesive bracket to avoid the possibility of falling off as much as possible. Please wipe the horizontal surface clean before using the bracket.

1：Which transport methods do you offer?

We have warehouses all over the world, providing DHL Express, USPS, Canada post and other transportation methods.

According to your country, you will be given a relatively close shipping location.

The United States, Canada, France, the United Kingdom, Germany, Italy, Spain, Australia, Japan these countries need 5-10 Business  days to arrive, other countries need 10-20 Business days

Delivery process:The goods will generally be shipped within 1-2days (Business days), you can see the shipping status in your order within 1-2 Business days, and we will also send you an email to remind you that your order has been shipped, and After delivery, a tracking number will be sent to your mailbox。

The countries that campark can deliver to are:United States,United Kingdom，Germany,  Canada，Australia， Ireland, Austria, Belgium, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden ,France, Italy, Spain, New Zealand,Switzerland, Iceland, Norway, Serbia, Ukraine, United Arab Emirates, South Africa ,Hong Kong SAR, Singapore, Malaysia, Philippines, Japan, Mongolia, Russia, Taiwan, Thailand, South Korea, China, New Zealand
2：How can I track my order?

When you complete the purchase, we will provide you with an order number (to send you the order number via email), you can query this website based on this order number at https://t.17track.net Logistics information

3：How much is the shipping cost？

All countries free shipping on orders over $50. For orders less than $50, a $10 shipping fee will be charged.

Note: If you want to buy in bulk, please check the customs policy of your country before buying. We don't include customs clearance and you need to clear it yourself. If the goods are returned because they cannot be cleared, we need to charge the freight for the goods.

Most goods in the United States, Canada, the United Kingdom, France, Italy, Spain and other European regions don't require customs clearance, and will be delivered using local warehouses.

For other countries, please contact us before buying in bulk.

Cancel order refund

If you pay by credit card, we will charge a 3.5% handling fee of the order amount, and then refund the remaining money. Because the bank will take away your 3.5% handling fee.
If you are paying with paypal, we will give you a full refund.

4：How to return the product?

If your goods have quality problems, please contact us at：support@campark.net. and provide your order number.

If there is a problem with the product, you can return it within 30 days, we provide a one-year warranty

If you have any questions, you can request a refund on your paypal or credit card.anytime.

Our goal is to make sure your International buying experience exceeds your expectations. If you have any questions or would like references from our customer base of large institutional, research or university clients, please feel free to contact me anytime at support@campark.net

5：How to cancel an order?
If you want to cancel your order, you can contact: support@campark.net. But please note: if you pay with paypal, we will refund you the full amount.If you pay by credit card, the bank will deduct our handling fee, so we will deduct the 3.5% handling fee and refund you the rest.

Note:

Please fill in your email when ordering!When you place an order, we will send you logistics information to your mailbox.
For logistics, return, product quality, etc., please contact support@campark.net
For cooperation, wholesale accounts, evaluation, etc. please contact Lisa@campark.net