Campark SC02C/SC14 4MP 2K Rechargeable Wireless Solar Security Cameras System For Outdoor

Question: What app does this device need to be set up with?
Answer: Hi, you can directly scan the QR code in the video to download the APP.
1. If you have an iOS mobile phone, please search and download "CloudEye" in the APP store
2. If you have an Android phone, please search and download "EseeCloud" in Google Play

Question: Can anyone tell me about what range the cameras have? In linear feet.
Answer: My Camera is about 100ft from the street. I can see cars go by, but can't make out the people in them without zooming in. If I did the picture would not be very clear. I can easily pan from the view of my driveway to my front door, where close-ups are crystal clear.

Question: I'm having an issue with the app, giving me an error and now I'm off-site, how can I get help to resolve this issue?
Answer: Hello, please contact our technical team(support@campark.net) for more support.

Question: How to share my security camera with others?
Answer: Hi, If you want to share the device with your family or friends, ask them to download the APP first. All you need to do is the following:
1. Enter the APP and find the camera device you want to share.
2. Click the "Share" icon to enter the "Device Sharing" interface, and set the camera permissions that can be used by the shared device. After clicking "Confirm", the device QR code will appear.
3. Ask your family or friends to click the "+" icon in the upper right corner of the APP to scan the QR code you shared. Share Success.

Question: Can you view videos recorded on the sim card from the mobile application?
Answer: Yes, you can also use the camera without a subscription if you have a memory card.

Question: Why doesn't the APP have the option of recording continuously?
Answer: Hello, these solar security cameras is a low-power camera and only responds to mammals or anything above 86°F (30°C). To ensure longer battery life, the camera doesn't support 24/7 continuous recording. But don't be wrong， once the camera detects a heat source, an alert with a video or photo is instantly sent to your phone to remind you not to miss something important.


Question: Will this system record to the base station if no wi fi connection
Answer: Hello, If the base station is not connected to the router, the video recorded by the camera will also be stored on the sd card; please note that in this state, the APP cannot view real-time video and playback video.

Question: Will the camera record for 12 hours straight? if it thinks there is movement in front of the camera it will stay on the whole time
Answer: Hello, This solar security camera is a low-power camera and only responds to mammals or anything above 86°F (30°C). To ensure longer battery life, the camera doesn't support 24/7 continuous recording. But if someone keeps moving in front of the camera, the camera will keep recording video until the movement stops.

Question: Can I control the camera pan/tilt?
Answer: No, you can't control its pan/tilt, this camera is a bullet camera, and has no ptz function.

Question: Can 2 base stations be hooked up with 4 solar-powered cameras on each station
Answer: Yes, each base station supports pairing up to 4 solar-powered security cameras.

Question: If the camera only comes on when it senses heat and motion, how can you watch it live?
Answer: Hello, No need to worry about this. Using the APP CloudEye you can watch live videos at any time. The camera records video when it checks for heat sources or when it is triggered by motion, and this important video is stored on a memory card for easy playback viewing.